/* Ejemplos de Agents: información ilustrativa, sin conexiones reales. */
.bda-feature-number{display:inline-flex;align-items:center;justify-content:center;width:25px;height:25px;border:1px solid #2dad6233;border-radius:8px;color:#6eb987;background:#2dad6208;font-size:9px;font-weight:600;margin-bottom:10px}.bda-preparation{display:flex;gap:11px;padding:17px 0 0;border-top:1px solid #ffffff0c;color:#7f9e8b;font-size:12px;line-height:1.85;margin:21px 0}.bda-preparation>svg{width:19px;height:19px;color:#5dae78;flex-shrink:0;margin-top:3px}.bda-preparation strong{display:block;color:#a9cbb5;font-size:12px;font-weight:600;margin-bottom:3px}.bda-deck-link{display:inline-flex;align-items:center;gap:10px;font-size:11px;line-height:1.6;text-decoration:none;color:#7eb58e}.bda-deck-link:hover{color:#c2ebd0}.bda-panel{min-height:427px;padding:23px;border:1px solid #ffffff14;border-radius:17px;background:linear-gradient(140deg,#101d15,#080f0b);overflow:hidden}.bda-window-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:21px;min-height:27px}.bda-window-heading>strong{font-size:13px;line-height:1.55;color:#cce7d5;letter-spacing:-.2px;font-weight:600}.bda-window-heading>span{display:flex;align-items:center;gap:6px;font-size:9px;line-height:1.5;color:#779c83;white-space:nowrap}.bda-window-heading>span>i{width:4px;height:4px;border-radius:50%;background:#2dad62}.bda-window-heading>svg{width:20px;height:20px;color:#618e70}.bda-number-layout{display:grid;grid-template-columns:.95fr 1.05fr;gap:18px;align-items:start}.bda-lines{min-width:0;padding-top:18px}.bda-channel{display:flex;align-items:center;gap:9px;border:1px solid #ffffff10;border-radius:11px;background:#0c1b12;padding:12px 10px;margin-bottom:10px}.bda-channel-icon{display:grid;place-items:center;width:26px;height:29px;border:1px solid #2dad6226;border-radius:7px;background:#2dad620a;flex-shrink:0}.bda-channel-icon>svg{width:15px;height:15px;color:#72be8d}.bda-channel>div{min-width:0}.bda-channel strong{display:block;font-size:11px;color:#bedbc8;font-weight:600;line-height:1.6}.bda-channel small{display:block;font-size:9px;color:#627f6c;line-height:1.7}.bda-channel-status{width:5px;height:5px;border-radius:50%;background:#2dad62;flex-shrink:0;margin-left:auto;box-shadow:0 0 8px #2dad6230}.bda-personal{display:flex;align-items:center;gap:8px;margin-top:19px;padding:13px 9px;border-top:1px solid #ffffff0c}.bda-personal>span{display:grid;place-items:center;width:24px;height:24px;border-radius:50%;color:#a6b6ab;background:#29382d;flex-shrink:0;font-size:10px}.bda-personal strong{display:block;font-size:11px;font-weight:500;color:#9db3a5;line-height:1.6}.bda-personal small{display:block;font-size:8px;line-height:1.7;color:#62796b}.bda-personal>svg{margin-left:auto;width:14px;height:14px;color:#728a79;flex-shrink:0}.bda-phone{border:2px solid #4d6755;border-radius:24px;padding:27px 11px 14px;background:#06120b;position:relative;box-shadow:0 10px 35px #0005;min-width:0}.bda-phone-notch{position:absolute;top:8px;left:36%;right:36%;height:7px;background:#010503;border-radius:8px}.bda-phone-title{display:flex;align-items:center;gap:6px;color:#bfd9c8;font-size:10px;font-weight:600;margin-bottom:12px}.bda-phone-title>svg{width:14px;height:14px;color:#53b679}.bda-mini-contact{display:flex;align-items:center;gap:7px;border-bottom:1px solid #ffffff09;padding-bottom:9px;margin-bottom:11px}.bda-mini-contact>b{display:grid;place-items:center;width:24px;height:24px;border-radius:50%;background:#264734;color:#c8e3d1;font-size:9px}.bda-mini-contact>span{font-size:10px;color:#c7e1d0;line-height:1.6}.bda-mini-contact small{display:block;font-size:7px;line-height:1.5;color:#63816d}.bda-bubble{border-radius:8px 8px 8px 2px;max-width:94%;margin:0 0 8px;padding:9px 8px;background:#203528;color:#c6dccd;font-size:9px;line-height:1.65}.bda-bubble>small{display:block;font-size:7px;line-height:1.6;margin-bottom:4px;color:#8fbda0}.bda-bubble-agent{margin-left:auto;background:#114e2b;border-radius:8px 8px 2px 8px}.bda-bubble-human{margin-left:auto;border:1px solid #62957248;background:#182e20;border-radius:8px 8px 2px 8px;color:#d5e9da}.bda-bubble-human>small{color:#a6d6b6}.bda-human-state{display:flex;align-items:center;gap:5px;color:#75b68b;font-size:8px;line-height:1.6;padding-top:5px}.bda-human-state>svg{width:12px;height:12px}.bda-scene-caption{font-size:9px;color:#658371;line-height:1.8;margin:19px 0 0}.bda-customer{display:flex;align-items:center;gap:10px;padding:15px;border:1px solid #ffffff11;background:#102018;border-radius:11px}.bda-customer>b{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:#31523d;color:#d6eddf;font-size:13px;font-weight:500}.bda-customer>div{flex:1}.bda-customer strong{display:block;font-size:14px;color:#d0e9d9;font-weight:600;line-height:1.6}.bda-customer small{display:block;font-size:10px;color:#6f937d;line-height:1.7}.bda-customer>span{font-size:9px;color:#85b994;padding:5px 8px;border:1px solid #2dad622e;border-radius:30px;background:#2dad6206}.bda-tags{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin:14px 0}.bda-tags>span{display:block;padding:5px 7px;border:1px solid #2dad6228;border-radius:5px;color:#87b999;background:#2dad6208;font-size:9px}.bda-tags>small{width:100%;font-size:8px;line-height:1.5;color:#5e806a;margin-top:2px}.bda-insight{padding:15px 16px;border:1px solid #ffffff0d;border-left:2px solid #2dad6280;border-radius:0 10px 10px 0;background:#111f16}.bda-insight>span{font-size:8px;letter-spacing:1px;line-height:1.7;color:#6fa27f}.bda-insight>p{font-size:12px;line-height:1.8;color:#b0cfba;margin:8px 0 0}.bda-escalation{display:flex;gap:11px;padding:16px 0;margin-top:3px}.bda-escalation-icon{display:grid;place-items:center;flex-shrink:0;width:31px;height:31px;background:#2dad6210;border:1px solid #2dad622e;border-radius:9px;color:#73ad86}.bda-escalation-icon>svg{width:17px;height:17px}.bda-escalation strong{font-size:12px;font-weight:600;line-height:1.6;color:#bedac8}.bda-escalation p{font-size:10px;color:#7b9b86;line-height:1.8;margin:5px 0}.bda-escalation div>span{display:flex;align-items:center;gap:8px;color:#88c69d;font-size:10px;line-height:1.6}.bda-next-step{display:flex;align-items:center;gap:9px;padding:13px;border:1px solid #ffffff12;border-radius:10px;background:#12231a}.bda-next-step>span{display:grid;place-items:center;width:29px;height:29px;flex-shrink:0;color:#79ac89;border:1px solid #ffffff13;border-radius:8px;background:#102016}.bda-next-step>span>svg{width:16px;height:16px}.bda-next-step small{display:block;font-size:8px;line-height:1.6;color:#6d9179}.bda-next-step strong{display:block;font-size:11px;font-weight:500;line-height:1.7;color:#bfdbc9}.bda-next-step>b{margin-left:auto;font-size:7px;font-weight:400;line-height:1.7;color:#6b9879;max-width:90px;text-align:right}.bda-product{display:flex;align-items:center;gap:13px;border:1px solid #ffffff12;padding:14px;border-radius:12px;background:#102018}.bda-product-image{display:grid;place-items:center;flex-shrink:0;width:76px;height:89px;background:radial-gradient(ellipse,#30533d55,#0d1a11);border:1px solid #ffffff10;border-radius:9px}.bda-product-image>svg{width:57px;height:57px;fill:#426c50;stroke:#73957d;stroke-width:1}.bda-product>div:nth-child(2){flex:1}.bda-product small{font-size:8px;line-height:1.6;color:#6a9278;display:block}.bda-product strong{font-size:14px;font-weight:500;color:#c9e3d1;line-height:1.8;display:block;margin-top:3px}.bda-product div>span{font-size:10px;color:#799986;line-height:1.7;display:block}.bda-product b{display:block;color:#9bc9a9;font-size:13px;line-height:1.7;margin-top:4px;font-weight:600}.bda-product>svg{width:18px;height:18px;color:#5bb978}.bda-order{display:flex;align-items:center;gap:10px;margin-top:13px;padding:14px;border:1px solid #ffffff12;border-radius:10px;background:#12221a}.bda-order-icon{display:grid;place-items:center;width:31px;height:31px;flex-shrink:0;border:1px solid #2dad6224;border-radius:8px;color:#78b08b;background:#2dad6208}.bda-order-icon>svg{width:16px;height:16px}.bda-order strong{font-size:12px;color:#bfd9c8;font-weight:500;line-height:1.6;display:block}.bda-order small{font-size:9px;color:#6b9078;line-height:1.8;display:block}.bda-order>b{margin-left:auto;color:#7ea98a;font-size:9px;font-weight:500;white-space:nowrap}.bda-payment{margin-top:14px;border:1px solid #2dad6234;border-radius:11px;padding:16px;background:linear-gradient(140deg,#17301e99,#0c1a11)}.bda-payment>div{display:flex;align-items:center;gap:8px}.bda-payment>div>svg{width:17px;height:17px;color:#76af86}.bda-payment strong{font-size:12px;color:#bedac7;line-height:1.7;font-weight:500}.bda-payment>p{font-size:10px;color:#739580;line-height:1.8;margin:6px 0 11px}.bda-payment>ul{list-style:none;padding:0;margin:0;display:grid;gap:8px}.bda-payment li{display:flex;align-items:center;gap:7px;font-size:10px;line-height:1.7;color:#9ac4a7}.bda-payment li>svg{width:12px;height:12px;color:#5fb77b}.bda-payment>span{display:block;border-top:1px solid #ffffff0b;margin-top:12px;padding-top:10px;font-size:9px;line-height:1.8;color:#70927a}
@media(max-width:1100px){.bda-panel{padding:19px}.bda-number-layout{gap:13px;grid-template-columns:1fr 1.05fr}.bda-channel{padding:10px 8px;gap:7px}.bda-channel-icon{width:23px;height:27px}.bda-channel strong{font-size:10px}.bda-channel small{font-size:8px}.bda-phone{padding-left:9px;padding-right:9px}.bda-bubble{font-size:8px}.bda-window-heading>span{font-size:8px}.bda-next-step>b{font-size:6px;max-width:75px}}
@media(max-width:780px){.bda-panel{min-height:420px;padding:22px}.bda-window-heading>strong{font-size:13px}.bda-window-heading>span{font-size:9px}.bda-number-layout{grid-template-columns:1fr 1.05fr;gap:19px}.bda-channel{padding:13px 10px;gap:9px}.bda-channel strong{font-size:11px}.bda-channel small{font-size:9px}.bda-phone{padding:27px 11px 14px}.bda-bubble{font-size:9px}.bda-next-step>b{font-size:7px;max-width:90px}.bda-deck-link{font-size:11px}.bda-preparation{font-size:12px}.bda-feature-number{width:24px;height:24px}.bda-customer small{font-size:10px}.bda-product strong{font-size:14px}}
@media(max-width:420px){.bda-panel{padding:16px;min-height:398px}.bda-window-heading{gap:10px;margin-bottom:17px}.bda-window-heading>strong{font-size:11px}.bda-window-heading>span{font-size:7px;gap:4px;white-space:normal;max-width:95px;text-align:right}.bda-window-heading>span>i{width:3px;height:3px;flex-shrink:0}.bda-number-layout{grid-template-columns:.92fr 1.08fr;gap:11px}.bda-lines{padding-top:15px}.bda-channel{padding:10px 7px;gap:6px;flex-wrap:wrap}.bda-channel-icon{width:21px;height:25px}.bda-channel-icon>svg{width:12px;height:12px}.bda-channel>div{flex:1}.bda-channel strong{font-size:9px}.bda-channel small{font-size:7px}.bda-channel-status{width:4px;height:4px;margin-left:0}.bda-personal{padding:12px 4px;gap:6px;margin-top:15px;flex-wrap:wrap}.bda-personal>span{width:21px;height:21px;font-size:8px}.bda-personal>div{flex:1}.bda-personal strong{font-size:9px}.bda-personal small{font-size:7px}.bda-personal>svg{width:11px;height:11px}.bda-phone{padding:25px 8px 12px;border-radius:19px}.bda-phone-title{font-size:8px;gap:4px}.bda-phone-title>svg{width:12px;height:12px}.bda-mini-contact>b{width:21px;height:21px;font-size:8px}.bda-mini-contact>span{font-size:8px}.bda-mini-contact small{font-size:6px}.bda-bubble{font-size:8px;padding:8px 7px;max-width:100%}.bda-bubble>small{font-size:6px}.bda-human-state{font-size:7px;gap:4px}.bda-human-state>svg{width:10px;height:10px}.bda-scene-caption{font-size:8px;line-height:1.8}.bda-customer{padding:12px;gap:9px}.bda-customer>b{width:32px;height:32px;font-size:12px}.bda-customer strong{font-size:13px}.bda-customer small{font-size:8px}.bda-tags>span{font-size:8px}.bda-insight{padding:13px}.bda-insight>p{font-size:11px}.bda-insight>span{font-size:7px;letter-spacing:.7px}.bda-escalation{gap:9px}.bda-escalation strong{font-size:11px}.bda-escalation p{font-size:9px}.bda-escalation div>span{font-size:9px}.bda-next-step{padding:11px;gap:8px}.bda-next-step strong{font-size:10px}.bda-next-step small{font-size:7px}.bda-next-step>b{display:none}.bda-product{padding:12px;gap:10px}.bda-product-image{width:61px;height:80px}.bda-product-image>svg{width:49px;height:49px}.bda-product strong{font-size:12px}.bda-product small{font-size:7px}.bda-product div>span{font-size:9px}.bda-product b{font-size:12px}.bda-order{padding:12px;gap:8px}.bda-order strong{font-size:11px}.bda-order small{font-size:8px}.bda-order>b{font-size:8px}.bda-order-icon{width:27px;height:29px}.bda-payment{padding:13px}.bda-payment strong{font-size:11px}.bda-payment>p{font-size:9px}.bda-payment li{font-size:9px}.bda-payment>span{font-size:8px}.bda-preparation{font-size:11px;gap:9px}.bda-preparation strong{font-size:11px}.bda-deck-link{font-size:10px}}